There are a few potential drawbacks to using Eventbrite as a event management and ticketing platform:Cost: Eventbrite charges a fee for ticket sales, which is a percentage of the ticket price plus a fixed fee per ticket sold. Some pros of Eventbrite software include:User-friendly interface: Eventbrite has a clean, intuitive interface that makes it easy for users to create and manage events and sell tickets.Robust ticketing system: Eventbrite offers a wide range of ticketing options, including general admission, VIP, and discounted tickets, and it integrates with popular payment gateways like PayPal and Stripe.Promotional tools: Eventbrite has a variety of promotional tools to help users reach potential attendees, including social media sharing and email marketing.Comprehensive feature set: Eventbrite offers a range of features to help users manage their events, including tools for managing registration, creating custom branding, and tracking ticket sales.Widely used and trusted: Eventbrite is a well-established platform with a strong reputation, making it a reliable choice for event organizers.Customer support: Eventbrite offers a variety of support options, including a help center, email support, and phone support, to help users with any issues or questions they may have. I have not doubt that Eventbrite will enhance it in the future with incorporate more robust functions because Eventbrite is really great with continually improving their tools. The Mailchimp feature is extremely limited and I have trouble understanding what exactly the purpose of it is. Suggestion - if an address needs to be changed, Eventbrite could automatically send an email to the list of attendees or a calendar notification of the change. With COVID-19, we had to shift from an in-person event to make it a virtual event and because we had to change the address, Eventbrite woudn't allow it. I wish there was an abilitty to make updates to the address after an event has already been published. It's such a powerful feature and so incredibly easy to setup.
This way, our social media audiences can register for tickets directly through the Facebook event published on Facebook. The feature that is most useful to us is the Facebook event integration - and the best part - it's free. The setup and ease of use for a first time Eventbrite user/manager was incredibly easy and seamless.
The analytics and reporting are very robust, especially for a free plan. Our goal is to encourage our Facebook audiences to attend more virtual events and provide them with the exact information and details they need, all housed in one concise place and Eventbrite has been the perfect tool for us.
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